Let us welcome you home to Country Cottage in Sherwood Park, AB

Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada. 

Our Vision: For every person to feel at home. 

This is truly supported by our credo. “Let us welcome you home.” All of us here feel it is an honour to work with our residents and we advocate a resident-centered approach where the Resident, is the focus of all our endeavours. 

As the Administration Manager, you are responsible for keeping the site running smoothly and overseeing administrative support. 

Responsibilities 

• Maintain a system of accounting controls and documentation of accounting policies and procedures 
• Process accounts payable and receivable 
• Identify discrepancies and follow up with residents on overdue accounts 
• Verify hours worked and submit to payroll 
• Backup supervisor for housekeeping team, including disciplinary and departure decisions 
• Prepare and make bank deposits as needed 
• Manage cash resource through reporting deficiencies and monitoring petty cash 
• Troubleshoot hardware and software challenges 
• Receives incoming phone calls and greets residents, team members, and visitors 
• Liaise with Human Resources to process new hires, team member changes, and departures 
• Assist with onboarding new employees, site tour, introductions, documentation etc. 
• Support the management team administratively 
• Other duties as assigned to support operational requirements 

Qualifications and Experience 

• Minimum three (3) years' experience in an Office Manager role 
• Completion of Business Administration course is an asset 
• Experience in residential care setting is preferred 
• Yardi experience is an asset 
• Completion of CPR and First Aid is an asset 
• Exceptional interpersonal skills with peers, residents, visitors and operational partners 
• Superior organizational skills with the ability to handle multiple tasks and deadlines 
• Strong sense of ethics and the ability to handle sensitive information with tact and discretion 
• Superior oral and written communication skills, fluently in English   
• Demonstrate the ability to prioritize and problem solve 
• Strong computer literacy including effective working skills with Microsoft Suite 

Conditions of Employment 

• Clear Police Information Check 
• Clear Vulnerable Sector Check