Food Services Manager

Victoria, BC, Canada

Full Time

Hospitality

Manager/Supervisor

Let us welcome you home to The Kensington in Victoria, BC.

Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Living communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada.

Our Vision: For every person to feel at home.

This is truly supported by our credo. “Let us welcome you home.” All of us here feel it is an honour to work with our residents and we advocate a resident-centered approach where the Resident, is the focus of all our endeavours.

The Food Services Manager is responsible for the well-being of the residents through the preparation and delivery of home-cooked meals, as well as supervision of the food services team. This position reports to the General Manager.

Key Responsibilities
Team Leading & Engagement

Provides coaching & mentoring
Conducts performance evaluations
Promotes team building and engagement
Manage and meet the financial commitments in the unit budgets

Administration & Compliances

Recruitment of new team members as needed, including skill-based interviews
Preparing staff schedule
Completion of bi-weekly payroll for culinary department
Maintains provincial compliance standards to ensure successful inspections
Ensure OH and S and WHMIS policies and procedures are maintained
Ensure the environment is safe and sanitary for staff and residents; makes efforts to reduce safety hazards, accidents, and injuries where possible
Interact with residents to resolve inquiries in a friendly, service-oriented manner

Food Services Operations & Inventory Management

Order and receive food services items
Menu planning and production
Hands on position assisting cooks with food preparation and cooking as required
Cook quality, home-style meals while considering dietary restrictions when required
Store food in designated areas following all food safety and sanitation procedures
Ensure proper food handling, presentation, portion control and maintenance of appropriate serving temperatures
Monitor inventory and deliveries of products and supplies
Other duties as assigned to support operational requirements

Qualifications and Experience

Minimum of two (2) year experience with restaurant or home-cooking
Strong background in food services in a residential care setting or hotel
Leadership experience in food services is required
Exceptional interpersonal skills with peers, residents, visitors, and operational partners
Superior organizational skills with the ability to handle fast paced environment
Comprehensive food services knowledge, including focus on quality, production, sanitation, and presentation
Superior oral and written communication skills
Demonstrate the ability to prioritize and problem solve
Ability to stand for extended periods of time

Conditions of Employment

Food Safe Certification
Clear Police Information Check
Clear Vulnerable Sector Check

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Food Services Manager

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