Talent Specialist
Let us welcome you home.
Optima Living operates Independent Living, Assisted Living, Supportive Living, Long Term Care and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada.
Our Vision: For every person to feel at home.
This is truly supported by our credo. “Let us welcome you home.” At Optima Living, we feel genuinely honoured to work with our residents and we advocate a person-centered approach where the resident is the focus of all our endeavours.
Reporting to the Senior Manager, Talent and Onboarding, the Talent Specialist is responsible for supporting recruitment, onboarding and talent administration processes across Optima Living. This role serves as a key point of coordination for recruitment and employee lifecycle administration, while helping to create a positive candidate and employee experience.
The Talent Specialist supports recruitment across all areas of the organization, including community and support office roles, coordinates onboarding activities, maintains employee records and contributes to the continuous improvement of talent processes and systems. This role works closely with operational leaders, hiring managers, payroll, and the Human Resources team to ensure timely, accurate, and efficient service delivery across multiple locations and departments.
Responsibilities & Accountabilities
- Support the Human Resources team through recruitment, onboarding and talent administration activities.
- Support recruitment across Optima Living including community and support office roles.
- Post current vacancies externally and manage incoming applications through the applicant tracking system and other recruitment platforms.
- Screen resumes and conduct pre-screen calls to assess qualifications, experience, and suitability for current opportunities.
- Coordinate interviews with hiring managers and leaders, including scheduling and candidate communication.
- Conduct reference checks as required.
- Proactively manage the candidate experience by acting as an ambassador for Optima Living and providing candidates with accurate and timely information regarding career opportunities.
- Support recruitment planning and sourcing strategies for hard-to-fill roles and key business areas.
- Utilize recruitment tools and platforms, including LinkedIn and other sourcing channels, to attract candidates.
- Organize and attend career fairs and recruitment events as needed.
- Initiate onboarding processes for new hires and ensure all required pre-employment documentation is completed accurately and on time.
- Lead, coordinate, and deliver onboarding for corporate office team members and site managers, and support onboarding administration for other team members as required.
- Manage onboarding-related logistics, documentation, and system updates to support a smooth and welcoming new hire experience.
- Analyze recruitment activity and hiring data to identify trends and opportunities for improvement.
- Perform other duties as assigned to support operational requirements.
- Minimum of two (3) years of experience in recruitment, Human Resources coordination, or a related talent administration role.
- Experience supporting recruitment across multiple roles, departments, or locations is preferred.
- Experience in seniors living, healthcare, hospitality, or a multi-site environment is considered an asset.
- Completion of a post-secondary program in Human Resources, Business, or a related field is considered an asset.
- CPHR designation or working toward certification is an asset.
- Registered Professional Recruiter designation is an asset.
- Experience working with Dayforce is an asset.
- Experience supporting multiple locations is an asset.
- Demonstrated knowledge of provincial labour laws, workers’ compensation, and unionized environments is an asset.
- Demonstrated understanding of provincial labour laws in Alberta and British Columbia.
- Demonstrated excellent client service skills and superior interpersonal skills.
- Excellent written and oral communication skills, with strong attention to detail and accuracy.
- Strong sense of ethics and the ability to handle sensitive and confidential information with tact and discretion.
- Exceptional organizational skills with the ability to manage multiple tasks and priorities.
- Strong problem-solving and analytical skills.
- Strong computer literacy including effective working skills.
- Ability to work independently and in a team setting.
- Experience working in a fast-paced environment with ever-changing priorities.
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Why Join Optima Living?
At Optima Living, we believe our people are our greatest strength. We are committed to fostering a supportive and engaging workplace where every team member feels valued, empowered, and truly at home. When you join our team, you’ll benefit from a comprehensive package designed to support your well-being, professional growth, and quality of life.
Competitive Compensation
Receive a market-competitive compensation package with pay progression based on your length of service and individual performance.
Health and Wellness Benefits
We offer employer-paid health coverage for you and your family, including vision care, dental care, paramedical services, travel insurance, and a health spending account, ensuring your health and peace of mind are a priority.
Career Growth and Development
We are committed to your professional journey. Enjoy opportunities for advancement, access to ongoing training, and educational programs designed to help you thrive in your career.
Financial and Life Support
Our robust benefits package includes an employer-matching RRSP program, life insurance, and access to our Employee and Family Assistance Program (EFAP), providing support for every stage of life.
Work-Life Balance
We understand the importance of time for yourself and your loved ones. Our team members benefit from generous vacation entitlements, paid sick time, and additional paid days off to rest and recharge.
Flexible Work Environment
We support productivity through flexibility. Our workspaces include ergonomic sit/stand desks and collaborative open-office designs.
Team Culture and Recognition
At Optima Living, we strive to welcome you home. Our culture is built on mutual support, inclusion, and teamwork. As a member of our team, you'll take part in team-building activities, social gatherings, and community fundraising events. Through programs like our “Shining Star” Employee Recognition initiative, we celebrate your contributions and stay connected to our shared mission, vision, and values.